Dutch & Dutch

Selling FAQ's

It is your decision on what price you wish an agent to market your property so you do not need to choose your agent based purely on the value they suggest. We will give you a fair and accurate valuation based on the current market conditions and prefer to discuss the options and marketing strategy with you.
No, we are flexible and only ask for one week’s written notice to terminate the contract for Dutch & Dutch to market your property
It is not essential to redecorate your property before putting it on the market however we recommend completing any DIY jobs you have been meaning to get done, adding a fresh coat of paint where necessary and trying to declutter which will make rooms appear larger. This can include removing personal items eg photo frames. These relatively easy improvements can make a real difference to first impressions when viewing your property and help people to envisage themselves living there.
As your agent, we will assist your solicitor and negotiate throughout the process keeping you informed every step of the way and ensuring every party is keeping the transaction progressing. We will do everything we can to resolve any problems that you incur along the way.
No, we will accompany all viewings of your property. We do find that buyers feel more relaxed when the owner is not present and it helps them to envisage themselves living in the property. It is, of course, your decision if you wish to be present or not.
We will put their offer forward to the you both verbally and in writing stating any special conditions of the offer. They may need to provide evidence on how their purchase will be funded.
We will prepare a memorandum of sale and write to all parties to confirm the agreed price. You will need to confirm your solicitor’s details and instruct them to proceed.
This is dependent on the conditions of the offer and your wishes. We would recommend that you proceed with the offer you have accepted and stop viewings to show your commitment to the sale.
There are no legal obligations to proceed with the transaction on either side until contracts are signed.
An EPC measures the energy efficiency of a property on a scale of A to G. It is a legal requirement to have a valid EPC commissioned before a property can be marketed.
Your Title Deeds are proof of ownership of your property. If you have a mortgage they will be held by your bank or building society and your solicitor will obtain them for you and give a copy to the buyer’s solicitor.
We will organise and pay for professional photographs, a floor plan and an energy performance certificate (EPC) as soon as you have agreed for us to market your property. Estate agent commission is payable once your estate agent sells your property and contracts are signed. This is charged as a percentage of the sale price + VAT. Legal fees vary depending on the solicitor that you instruct.
Exchange of contracts occurs when all enquiries have been confirmed and agreed. Once the contract has been signed by both parties the deposit (usually 10% of the purchase price) will be transferred or paid in the form of a banker’s draft from the buyer’s solicitor to your solicitor. The completion date is then set after agreement from both parties.
It is a full inspection of the property carried out by a chartered surveyor. They will need access to inspect the property and they will provide the buyer with a detailed report setting out the soundness of a property and identifying any property defects.
On the completion date which is agreed between you and the buyer.
No the buyer is responsible for paying stamp duty.
The Property Ombudsman provides a free, fair and independent arbitration service. Estate agents that have signed up to this Code of Practice are required to provide additional consumer protection that goes beyond that required by the law.