Dutch & Dutch

Letting FAQ's

Our standard agency fees are as follows: Letting of the property 8% + VAT, Management 4% + VAT (optional), Inventory check-in – approximately £150 + VAT, Tenancy Deposit Registration - £48 inc VAT, Please see information about an EPC (Energy Performance Certificate) below.
The team from Dutch & Dutch will conduct viewings on your behalf, using a set of keys and access codes that you give to us. The time can be arranged directly with you or with the existing tenant if applicable.
An EPC (Energy Performance Certificate) measures the energy efficiency of a property using a scale of A-G and is valid for 10 years. It is a legal requirement for landlords to have a valid EPC in order to market a property. The cost is approximately £65 inc VAT and we can arrange this for you.
The Dutch & Dutch Property Management fee is charged as a percentage of the rental price + VAT, and is payable on a monthly basis, deducted from the rent we collect on your behalf.
This is usually 6 weeks rent and is payable in advance of the move-in date. It is a legal requirement that the deposit is registered within a government protection scheme (of which there are a few) for the duration of the tenancy agreement which ensures that any disputes will be dealt with fairly and efficiently. The deposit must be registered within 14 days of the start of the tenancy. We can arrange this for you or you can pay to be a member of a scheme as an individual.
We can arrange for this - the tenant is responsible for the cost of the check-in inventory and the landlord is responsible for the cost of the check-out inventory at approximately £150 + VAT.
As a landlord and as an agent we both have responsibilities for ensuring the property is let safely to tenants. This means any gas appliances must be checked annually by a Gas Safe engineer, the electrics should ideally be checked by a Part P electrician and any electrical appliances tested annually. If the property is rented furnished, it must meet the Furniture and Furnishings (Fire Safety) regulations.
If we manage your property, we will ensure we cover as many of your responsibilities as a landlord as we can.
Something is likely to go wrong in most properties during a tenancy – even if it’s brand new. We have fully-qualified tradespeople on hand to help in an emergency, such as the heating breaking down, lock problems or broken windows. Dealing with emergencies regularly means we have the expertise and contacts to respond fast and efficiently to any issues.
If we manage your property we can refer you to a specialist insurance company who provide insurance policies for landlords and tenants. The insurance company can provide buildings and contents insurance, as well as rent guarantee and legal protection insurance which insures you against lost rent (subject to certain criteria being met). If you choose your own insurance provider we will require a copy of the insurance policy and contact details.
We will contact you two to three months prior to the end of the tenancy to seek your instruction regarding a renewal. As we actively keep up to date with the local market we will discuss possible rent levels and negotiate any renewal or extension, documenting any new or extended term to ensure all parties are clear with what has been agreed.
At some stage, you will either want the property back or the tenant will want to move on. We will need to adhere to any break clause(s) in the contract and, where we manage the property, as part of the process, we will manage the return of the tenancy deposit.