Very efficient agency, kind employees who helped make the process of moving in very smooth. A lot of the process is done online so they are mostly paperless too. Moved into the flat to find a welcome pack full of toilet paper/kitchen roll/pop corn/biscuits/washing up liquid/vouchers for shopping.
The inventory at the start of the tenancy is done by an external third party to ensure impartiality. All maintenance issues were dealt with within 2 weeks at most. Could not have asked for any better.