Dutch & Dutch have just completed "the triple" they:
1) Sold my flat for £20k more than they promised and £120k more than some other estate agents thought they could get,
2) Sold me a house (for a full but fair price) and were very understanding, patient and honourable throughout the process and
3) Rented me a flat to live in while some works on the new house are done.
I dealt mainly with Head of Sales, Simon Taylor, and while expected not to see much of him following his initial valuation, he actually personally and skillfully managed all of the above. All my interactions with the rest of the team there were positive.
Key strengths I would say, professional, proactive, trustworthy, highly responsive and understanding.
I can't fault them - they really went the extra mile to allow extra visits to the house I bought, working both early and late & gave good recommendations for specialist insurers, cleaners & contractors.
I chose Dutch & Dutch after having more than 8 estate agents to pitch and definitely made the right choice.
I would recommend using them without hesitation.